Broadband switching set to ease
View at BBC NEWS
The process of moving to a new broadband supplier in the UK should get easier this week.
On 14 February new rules come into force which change the way that all the UK's broadband providers handle the process of switching suppliers.
The rules stop broadband firms charging customers for switching and try to remove other barriers to the process.
Net firms that put obstacles in the way of customers keen to switch could face heavy fines from regulator Ofcom.
Bad experience
More than three-quarters of all net connections in UK homes are now through broadband. Fierce competition and the appearance of new entrants has forced prices down and many consumers are looking to move suppliers to save themselves some cash every month.
The process of moving to a new broadband supplier in the UK should get easier this week.On 14 February new rules come into force which change the way that all the UK's broadband providers handle the process of switching suppliers.
The rules stop broadband firms charging customers for switching and try to remove other barriers to the process.
Net firms that put obstacles in the way of customers keen to switch could face heavy fines from regulator Ofcom.
Bad experience
More than three-quarters of all net connections in UK homes are now through broadband. Fierce competition and the appearance of new entrants has forced prices down and many consumers are looking to move suppliers to save themselves some cash every month.
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